Outreach Metrics

Outreach Metrics in Luella represent measurable engagement from real outreach emails sent to leads. These metrics capture activity over a selected time window, tracking how contacts interacted with your emails and whether any delivery issues occurred.

Metrics are scoped to a date range (fromMetricDate and toMetricDate, formatted as YYYY-MM-DD), and can be filtered by:

  • one or more mailboxIds
  • one or more clusterIds
  • one or more profileIds
  • one or more campaignIds
  • one or more sequenceIds

The outreach metric model

This model includes the metric name, value, and the date the metric was recorded. The available metrics reflect real campaign outcomes.

Properties

  • Name
    metricName
    Type
    string
    Description

    One of:

    • aggregate:contacted:count β€” Number of unique contacts contacted
    • aggregate:opened:count β€” Number of tracked opens
    • aggregate:clicked:count β€” Number of tracked link clicks
    • aggregate:replies:count β€” Number of replies received
    • aggregate:positive:count β€” Number of positive replies
    • aggregate:bounces:count β€” Number of emails that bounced
  • Name
    metricValue
    Type
    number
    Description

    The metric value for that day.

  • Name
    metricDate
    Type
    string (YYYY-MM-DD)
    Description

    The date the metric was measured.


POST/outreach-metrics/ListOutreachMetrics

List outreach metrics

Retrieve outreach metrics over a date range, optionally filtered by mailbox, cluster, profile, campaign, or sequence.

Required attributes

  • Name
    userId
    Type
    string
    Description

    ID of the user requesting the metrics.

  • Name
    workspaceId
    Type
    string
    Description

    Workspace that owns the sending mailboxes.

  • Name
    metricName
    Type
    string
    Description

    Metric to retrieve. See model above for valid values.

  • Name
    fromMetricDate
    Type
    string (YYYY-MM-DD)
    Description

    Start of the range to query.

  • Name
    toMetricDate
    Type
    string (YYYY-MM-DD)
    Description

    End of the range to query.

Optional attributes

  • Name
    mailboxIds
    Type
    string[]
    Description

    Array of mailbox IDs to filter metrics for.

  • Name
    clusterIds
    Type
    string[]
    Description

    Array of cluster IDs to filter.

  • Name
    profileIds
    Type
    string[]
    Description

    Array of profile IDs to filter.

  • Name
    campaignIds
    Type
    string[]
    Description

    Filter by campaign IDs.

  • Name
    sequenceIds
    Type
    string[]
    Description

    Filter by sequence IDs.

  • Name
    nextToken
    Type
    string
    Description

    Token for pagination.

  • Name
    maxItems
    Type
    number
    Description

    Max results per page.

Request

POST
/outreach-metrics/ListOutreachMetrics
{
  "userId": "user_123",
  "workspaceId": "workspace_456",
  "metricName": "aggregate:contacted:count",
  "fromMetricDate": "2024-03-01",
  "toMetricDate": "2024-03-07",
  "campaignIds": ["camp_001"]
}

Response

{
  "items": [
    {
      "metricName": "aggregate:contacted:count",
      "metricValue": 87,
      "metricDate": "2024-03-01"
    },
    {
      "metricName": "aggregate:contacted:count",
      "metricValue": 92,
      "metricDate": "2024-03-02"
    }
  ],
  "nextToken": null
}

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